AFRIBAGGAE
Mobile App Design
We have all at some point sent a package to someone in another country through a friend when traveling.
Afribaggage is a fully operational business to customer service that solves this issue of securely sending parcels through travellers amongst others, we help students or new grads when relocating, ship their belongings and excess luggage within the country or from one continent to another at cheap rates. We help clients that purchase cars that need shipping, routes available from Dubai, Canada, US, Nigeria, Ghana, Ukraine and England.
Additionally all these services provide job opportunities and consistent income for Drivers, Travelers and Warehouse staff.
At Afribaggage we are redefining Container sharing, unit load device sharing and peer to peer delivery. The system will intend to provide the functionality to the senders, travelers, drivers and Courier company to perform the shipment of anything.
Case Study: Afribaggage
Project Overview
Project: Afribaggage Mobile App Design
Objective: Design a mobile application to securely send parcels through travelers, providing solutions for students, new grads, and clients needing to ship belongings and excess luggage affordably.
Role: Product Designer
Tools: Figma, Adobe Photoshop
Project Dynamic: Solo project
Deliverables: High-fidelity mockups and wireframes.
Problem Statement
Sending packages securely across countries through personal contacts can be unreliable and inconvenient. Afribaggage aims to streamline this process by offering a secure, affordable, and efficient service for sending parcels through travelers, benefiting various users including students, new grads, and car purchasers.
Research and Discovery
User Needs:
Secure and reliable parcel delivery through travelers.
Affordable shipping rates for personal belongings and excess luggage.
Job opportunities for drivers, travelers, and warehouse staff.
Competitive Analysis:
Reviewed existing parcel delivery and shipping services.
Identified gaps in security, affordability, and job creation in current solutions.
Key Insights
Users need a trustworthy platform for sending parcels internationally.
Cost-effectiveness and reliability are crucial for users, especially students and new grads.
Providing job opportunities for drivers, travelers, and warehouse staff can enhance the service's appeal.
Design Process
1. Ideation and Conceptualization:
Brainstormed features and functionalities to address user needs.
Developed initial sketches and discussed them with potential users for feedback.
2. Low-fidelity Prototyping:
Created low-fidelity wireframes to outline the app’s structure and user flow.
Ensured the design addressed the main pain points of secure and affordable shipping.
3. High-fidelity Prototyping:
Developed high-fidelity mockups with a clean and modern interface.
Key Features:
Secure Shipping: Ensuring the security of parcels sent through travelers.
Affordable Rates: Competitive pricing for shipping personal belongings and excess luggage.
Job Opportunities: Creating consistent income for drivers, travelers, and warehouse staff.
4. User Testing:
Conducted usability testing with students, new grads, and frequent travelers to gather feedback.
Iterated on the designs based on feedback to enhance usability and functionality.
Key Features
Secure Parcel Delivery: Reliable and secure system for sending parcels through travelers.
Affordable Shipping Rates: Cost-effective solutions for students, new grads, and other users.
Job Creation: Opportunities for drivers, travelers, and warehouse staff to earn consistent income.
Multi-country Routes: Shipping routes available from Dubai, Canada, US, Nigeria, Ghana, Ukraine, and England.
Results and Impact
User Satisfaction: High satisfaction from users due to the secure and affordable shipping options.
Efficiency Improvement: Improved the process of sending parcels internationally.
Job Creation: Successfully created job opportunities for various roles in the logistics chain.
Reflections and Learnings
The importance of security and affordability in parcel delivery services.
The value of creating job opportunities alongside providing a service.
The need for clear and user-friendly interfaces in mobile applications.
Conclusion
The Afribaggage Mobile App project successfully addressed the need for secure, affordable parcel delivery through travelers. By focusing on user needs and creating job opportunities, the app offers a comprehensive solution for individuals needing to send parcels internationally.
Link to High-fidelity Mockups and Wireframes: