PharmaLink
Web and Desktop Design
The convenient way for patients and doctors to connect using PharmaLink a health dashboard. This software offers doctors and patients opportunity to connect outside the hospital especially during a pandemic. This software offers doctors and patients the ability to schedule appointments, chat, view test results. With a secure communication and an overview of health information using IoT data to develop actionable insights and improve their operations, all visualised in the dashboard in both light and dark themes.
Case Study: PharmaLink
Project Overview
Project: PharmaLink
Objective: Develop a web and desktop health dashboard application to facilitate secure and convenient communication between patients and doctors.
Role: Product Designer
Tools: Figma, Adobe Photoshop
Project Dynamic: Solo project
Deliverables: High-fidelity mockups, wireframes, and a fully designed health dashboard application for both web and desktop platforms.
Problem Statement
During the pandemic, the need for remote healthcare solutions became critical. Traditional in-person visits were limited, causing a gap in communication and care continuity between doctors and patients. There was a need for a secure and efficient platform to enable remote consultations, appointment scheduling, and real-time health data sharing.
Research and Discovery
User Needs:
Secure and reliable communication between doctors and patients.
Easy scheduling of appointments and consultations.
Access to test results and health information remotely.
Real-time health data insights to improve patient care.
User Research:
Conducted interviews and surveys with doctors, patients, and healthcare professionals to understand their pain points and requirements.
Analyzed existing healthcare applications to identify gaps and opportunities for improvement.
Key Insights
Doctors need a centralized dashboard to manage patient appointments, communications, and health data.
Patients require an intuitive interface to schedule appointments, view test results, and communicate with their doctors securely.
Real-time data and actionable insights are crucial for improving patient outcomes.
Design Process
1. Ideation and Conceptualization:
Brainstormed solutions to address the identified needs.
Created user personas and journey maps to visualize user interactions and pain points.
2. Low-fidelity Prototyping:
Developed wireframes to outline the structure and functionality of the dashboard.
Ensured the design provided a seamless experience for both doctors and patients.
3. High-fidelity Prototyping:
Designed high-fidelity mockups with both light and dark themes to enhance user experience and accessibility.
Key Features:
Appointment Scheduling: Easy-to-use calendar for booking and managing appointments.
Secure Communication: Encrypted chat and messaging system for doctor-patient communication.
Health Information Access: Patients can view their test results and health records.
IoT Data Integration: Dashboard visualizes real-time health data and insights for improved patient care.
4. User Testing:
Conducted usability testing with target users to gather feedback and identify areas for improvement.
Iterated on the designs based on user feedback to ensure a user-friendly and efficient interface.
Key Features
Centralized Health Dashboard: All health-related information and functionalities in one place.
User-friendly Interface: Intuitive design for easy navigation and use by both doctors and patients.
Secure Communication: Encrypted messaging ensures privacy and confidentiality.
Real-time Health Data: Visualized insights from IoT devices to help doctors make informed decisions.
Results and Impact
Improved Communication: Facilitated secure and efficient communication between doctors and patients.
Enhanced User Experience: Positive feedback from users appreciating the ease of use and accessibility.
Better Patient Outcomes: Real-time data and insights led to more informed and timely healthcare decisions.
Reflections and Learnings
The importance of understanding user needs through comprehensive research.
The value of iterative design and testing to refine the user experience.
The impact of a well-designed health dashboard on improving remote healthcare delivery.
Conclusion
The PharmaLink project successfully addressed the challenges of remote healthcare during the pandemic. By focusing on user needs and providing a secure, user-friendly interface, PharmaLink improved communication, streamlined appointment scheduling, and enhanced patient care with real-time health data insights.
Links to High-fidelity Mockups and Wireframes: